Privacy Policy

Effective as of October 15, 2025.

Mark of the Soul LLC (“we,” “our,” “us” or “company”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.

Information We Collect

Name, email, payment information, and any information you provide when booking services, subscribe to our newsletter, attend events, or otherwise voluntarily supply.
IP address, browser type, and device information for website analytics.

How We Collect Your Data

You directly provide us with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.

We may also receive your data indirectly from other sources, such as Zoom or payment processors.

How We Use Your Data

Communicate with you for provision of services.
Send communications, updates, newsletters, or promotional content (with consent).
Improve our website and the services we provide.
We will not sell or rent your data to anyone.
Comply with legal obligations.
When we process your order, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Legal Basis for Processing (GDPR)

Performance of a service, contract agreement, or event.
Consent (for marketing communications).
Other legitimate business interests.

How We Store Your Data

We securely store your data on password-protected servers managed by Suzanne Harrison Web Design, located in the United States. These servers are protected by firewalls, encryption, and regular security monitoring provided through our professional hosting platform.

We retain form submissions and other website data indefinitely unless removal is requested. If you would like your data deleted, please contact us at connect@markofthesoul.com, and we will remove it from our records.

International Data Transfers

Your information may be stored or processed in the U.S., which may have different data protection laws than your country.

Your Rights

Access, correct, or delete your data.
Withdraw consent at any time.
Object to processing.
Request data portability.

Third Party Links and Social Networking

This site may contain links to other sites.
We are not responsible for the privacy practices or the content of such other sites.
We may engage the use of additional third-part vendors, including social media websites to use your information in connection with their own information to deliver targeted promotions to you when you visit our website or other websites.

Marketing

We may send you information about products and services of ours that we think you might like, as well as those of partner companies. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes or giving your data to partner companies at any time. If you no longer wish to be contacted for marketing purposes, please contact us at connect@markofthesoul.com.

Privacy Policy Changes

We reserve the right at our discretion to change, modify, add, or remove portions of this policy at any time without prior notices. Any material change will be posted here.

Your Data Protection Rights

Users have the right to:

Right to Access – To request copies of your personal data stored by us. We may charge you a small fee for this service.

Right to Rectification – To request we correct information you believe to be inaccurate or complete information you believe to be incomplete.

To Erasure – To object to our processing of your personal data, under certain conditions.

To Data Portability – to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

For privacy inquiries, email connect@markofthesoul.com.